Last updated: January 2026
What we collect
We collect personal information only when you interact with us — for example, when you submit an enquiry through our contact form, enrol in a certification programme, sign up for our newsletter, or correspond with us by email.
The types of information we may collect include:
- Your name and email address
- Your organisation and professional role (when provided)
- The content of messages you send to us
- Certification enrolment and assessment data
- Technical usage data — such as pages visited, time spent on site, browser type, and approximate location derived from your IP address
We do not collect sensitive personal information (such as health data, financial account details, or government identifiers) and we do not ask for it. If you ever feel that a form is requesting something unnecessary, please contact us and we will look into it.
How we use it
We use the information we collect for the following purposes only:
- To respond to your enquiries and provide the support you have asked for
- To administer your certification enrolment — including issuing credentials, tracking progress, and communicating about your programme
- To send you our newsletter or briefing emails, if you have opted in to receive them
- To understand how people use the website so we can improve it — this is based on aggregated, anonymised data, not individual tracking
- To comply with any legal obligations that apply to us
We will not use your information to send you unsolicited marketing, sell you products or services unrelated to I-CADMUS, or make automated decisions about you. If you have opted into the newsletter, you can unsubscribe at any time by clicking the link at the bottom of any email we send.
Cookies
This website uses a small number of cookies — small text files stored in your browser — to make the site work properly and to help us understand how it is being used.
We use two types:
- Session cookies — these are temporary and are deleted when you close your browser. They are used to keep you logged in during a visit to the certification platform and to remember form state.
- Analytics cookies — these help us understand aggregate visitor behaviour, such as which pages are most popular and how visitors move through the site. We use anonymised data only; no individual user is identified or tracked across other websites.
You can control cookies through your browser settings. If you block all cookies, some parts of the site — particularly the certification platform — may not function correctly. Disabling analytics cookies has no effect on your ability to use the site.
We do not use advertising or tracking cookies, and we do not permit third-party advertisers to set cookies on this site.
Third parties
We do not sell, rent, or trade your personal information to third parties. Ever. That is a firm commitment, not a qualified statement.
We do share limited information with a small number of service providers who help us operate the site and deliver our programmes — for example, our email delivery platform and the university partners who administer certification on our behalf. These providers are contractually required to handle your data only for the purposes we specify and in accordance with applicable privacy law.
If we are required by law or a court order to disclose information, we will comply — but we will notify you wherever we are legally permitted to do so.
Your rights
You have the right to access the personal information we hold about you, to ask us to correct anything that is inaccurate, and to request that we delete your information where we no longer have a legitimate reason to keep it.
Specifically, you may:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal data (subject to any legal obligations we have to retain it)
- Withdraw consent to receive marketing or newsletter emails at any time
- Lodge a complaint with the relevant data protection authority in your jurisdiction
To exercise any of these rights, simply get in touch with us at the address below. We will respond within 30 days.
